- How do I place an order?
You can browse our website, select your desired items, and click the “Add to Cart” button. After completing your selection, click the cart icon, fill in your shipping information as prompted, select your payment method, and finally confirm your order.
- Can I change or cancel my order?
If you wish to change or cancel your order, please contact our customer service team as soon as possible. Due to the fast order processing speed, once the order enters the shipping process, changes cannot be made.
- How long does it take for my order to ship?
Generally, orders will be shipped within 2-5 business days after confirmation. The specific shipping time may vary depending on stock availability and the delivery address. Once shipped, we will send you tracking information via email.
- Can I return items?
Yes, we offer a 30-day return policy. If you are not satisfied with your purchase, you can request a return within 30 days of receiving the item. Please ensure the item is unused and in its original packaging. For returns, please contact customer service for processing.
- How do I contact customer service?
You can contact us through the following methods:
Email: [email protected]
Phone: (585) 603-7143
We will reply to your inquiry as soon as possible on weekdays.
- What is your privacy policy?
We value our customers’ privacy. Please review our privacy policy to understand how we collect, use, and protect your personal information.
- Do you offer international shipping?
Yes, we offer international shipping.
- How can I track my order?
Once your order is shipped, we will send you a tracking number and related information via email. You can use this tracking number to check the order status on the courier company’s official website.
If you have any further questions, please feel free to contact us. Thank you for choosing MODERN VOGUE APPAREL INC!